Episodes
Wednesday Mar 15, 2023
Creating a Unique Business in Wood Floor Maintenance and Recoating: Courtney Lee
Wednesday Mar 15, 2023
Wednesday Mar 15, 2023
Courtney Lee carved out a unique business in Georgia when he branched out from carpet cleaning to doing wood floor cleaning and recoats many pros wouldn’t tackle. Lee talks with host Stephen Diggins about how his business developed, what life is like as a Black man in an industry where Black people are typically under-represented, how YouTube has had a huge impact on his business, the philosophies that make his company a leading example of customer service, and much more.
Wednesday Feb 22, 2023
Life in Business Together as a Sport Flooring Couple: Beth and Steve Stalker
Wednesday Feb 22, 2023
Wednesday Feb 22, 2023
Married couple Beth and Steve Stalker have been in the sports flooring business together since high school. In this episode, they discuss topics including how they keep their loyal employees, unique sports floor subfloor systems, health hazards particular to the sports flooring business (and why they can shut down a school), why they prefer to install 1 ½-inch flooring, and how they keep GCs honest, among many other interesting aspects of the sports flooring world.
Wednesday Feb 08, 2023
A Lifetime in Wood Flooring: A Frank Conversation With Longtime Pro Bob Goldstein
Wednesday Feb 08, 2023
Wednesday Feb 08, 2023
Bob Goldstein grew up in the wood flooring industry in Florida, from hand-nailing a floor with his dad to working at all levels of the industry, including his own contracting business. Along the way he saw his sons enter the industry and, more recently, had to come with grips with the physical toll his career has taken on his body. Hear some fascinating wood flooring history, as well as Bob’s thought-provoking perspective on the safe way to do this trade today.
Friday Jan 20, 2023
Friday Jan 20, 2023
When David Williams and Steve Garner took over struggling fledgling distributor Horizon Forest Products, they had a formidable challenge, but they persevered and expanded the company to cover a large swath of the U.S. Hear the business philosophies that guided them, how they remained profitable even through the Great Recession and the COVID pandemic, and what makes them most proud in their thriving company today.
Tuesday Jan 03, 2023
Tuesday Jan 03, 2023
Clinton Duff—the Wood Floor Business 2022 Ultimate Wood Floor Guy—is someone who brings positive energy to every job site and every customer. Hear his conversation with host Stephen Diggins about how he got into the business (and why he wanted to leave on his first day), everyday life as a wood flooring pro, favorite jobs and not-favorite jobs (including the cat lady), and much more.
Monday Dec 12, 2022
Monday Dec 12, 2022
Like many, Elizabeth Imlach didn’t mean to end up in the wood flooring industry—but after getting laid off during the Great Recession, she did, and now she runs her own one-woman wood flooring business in Northern California. Hear about how she got into the industry, her favorite parts of her business, the weirdest floor she’s ever done, and more.
Monday Nov 21, 2022
Monday Nov 21, 2022
When Genia Smith started in the wood flooring business, she wasn’t just the only woman working in wood flooring, she was the only woman in her area in construction. Along the way, she left her father’s business, moved to a different state, started her own company and a family, and found a way to balance them both before selling her business and retiring early.
Monday Oct 31, 2022
Working For Top Designers and Architects: Fame Hardwood’s Page Nazarian
Monday Oct 31, 2022
Monday Oct 31, 2022
At Fame Hardwood in Los Angeles, Page Nazarian set out to work with the nation's top architects and designers, and he did that—but he treats every client like a celebrity. Hear how Fame finds the right product for every project, from the homes of Hollywood A-listers to huge commercial installations.
Wednesday Sep 14, 2022
Wood Floor Legend Chuck Crispin’s Path to Creativity and the Luxury Wood Floor Market
Wednesday Sep 14, 2022
Wednesday Sep 14, 2022
From simple beginnings in Terre Haute, Ind., Legendary Hardwood Floor’s Chuck Crispin launched a wood flooring career that’s taken him across the country into some of the nation’s most beautiful homes, and along the way he’s earned a reputation as a pro with impeccable taste. Hear from Chuck about what he learned working with wood flooring legends like Allan Pyne and Birger Juell, what he considers to be the the rules of good wood flooring design, what it's like to handle luxury projects and potential pitfalls of those projects, too.
Wednesday Aug 17, 2022
Wednesday Aug 17, 2022
Family business Woodchuck Flooring has evolved over the years, going through changes in generations and business models, most recently as it transformed its business to adapt because of the pandemic. Hear from Woodchuck’s Tim Nassis about how they’ve found success and continue to adapt for today’s business environment.